H4 Hotel Hamburg Bergedorf

Really incredible staff here. I lost my phone in an Uber and the girl behind reception desk was incredible. She was googling how to contact uber, allowing me to contact my family in the UK to get help. She even messaged from her private phone when the hotel phone could not make a call. It was above and beyond and she is a credit to the hotel. Also the smell of the hotel is incredible. I've asked many times what it is, but nobody is sure. If I could purchase a bottle of the airfreshener or room spray they use, i would in a heartbeat!

Central location in Hamburg-Bergedorf. About 5 minutes on foot to Bergedorf station. 2 minutes by car to Autobahn 25. Very comfortable beds, adequately spacious rooms that are well kept. Generous breakfast buffet of above average quality. Reasonably priced underground parking.

We recently stayed at the H4 Hotel in Hamburg and had a wonderful experience. The breakfast was impressive, offering a wide variety of choices that catered to all tastes. It was a delightful start to our days. Additionally, the staff at the hotel were outstanding; their friendliness and attention to detail made our stay even more enjoyable. Their warm hospitality truly stood out and contributed greatly to the positive atmosphere of the hotel. Highly recommended for anyone visiting Hamburg!

The Check-in went smooth and we could even check in a bit earlier without adding the early check-in add-on. Prior to check-in a few days before optional benefits could be booked for the stay (Dinner, Late check-out, early check-in, Wine in the room) The Room was big, had everything we needed. Clean, tidy and 2 small free water bottles were included + a snack on the bed. A Coffee-Machine was available with 2 options of coffee.

The room, bathroom and the beds we very clean and tidy. The breakfast menu was a joy in the morning and they have extensive hours on the weekends which made it easier for us. Except one occasion, the courtesy of staff was remarkable, especially at the restaurant.